Refund Policy


Last Updated: June 2026

At MEDTESTBANK, all products are digital and delivered instantly after purchase.

Eligible Refunds

Refunds may be granted only if:

  • The downloaded file is corrupted or damaged.
  • The file cannot be accessed despite reasonable troubleshooting.
  • You received the wrong digital product.

Non-Refundable Situations

Because digital products are delivered instantly, we cannot provide refunds for:

  • Change of mind
  • Accidental purchases
  • Failure to read product descriptions
  • Products that have already been successfully downloaded and accessed

Our Commitment

Before considering a refund, our support team will make every reasonable effort to:

  • Provide a new download link
  • Replace damaged files
  • Resolve technical issues

If we cannot resolve the problem, an appropriate refund may be issued.

Need Help?

Please contact us through our Contact Page and include your order details.